Delivering Happiness: A Path to Profits, Passion, and Purpose

Delivering Happiness: A Path to Profits, Passion, and Purpose – The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success. Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the [...]

Delivering Happiness: A Path to Profits, Passion, and Purpose

Delivering Happiness: A Path to Profits, Passion, and Purpose – Zappos CEO Hsieh offers a compelling account of his transformation from callow Harvard student entrepreneur through his years as a dot-com wunderkind to the creator of a formidable brand. Interest might flag as Hsieh, fresh off selling his Internet company LinkExchange to Yahoo in 1999 [...]

Deliver Us from Evil

Deliver Us from Evil – Ostensibly, Baldacci’s latest is another novel (after The Whole Truth, 2008) about Shaw, the enigmatic agent working for an enigmatic organization. But it feels a lot more like the launch of a brand-new series, as though Baldacci is using a familiar character, Shaw, to segue to a new series lead: [...]